Last Updated: January 14, 2025
1. Introduction
This Privacy Policy describes how "Wiblo" ("we", "us", or "us", or "our") collects, uses, and shares your personal information when you use our platform located at joinwiblo.com ("Service").
We are committed to protecting your personal information and your right to privacy. If you have any questions about this Privacy Policy, please contact us at contact@joinwiblo.com.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when using our Service:
- Account information (name, email, password)
- Business information (business name, address, contact details)
- Team member information (names, email addresses, roles)
- Payment information (processed securely through our payment providers)
- Content you create or upload to the Service
- Communications with us
2.2 Information Automatically Collected
When you use our Service, we automatically collect certain information:
- Device information (IP address, browser type, device type)
- Usage information (interactions with the Service, access times)
- Location information (derived from IP address)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from:
- Authentication providers (like Google)
- Payment processors
- Business verification services
- Analytics providers
3. How We Use Your Information
We use the collected information for:
3.1 Service Provision
- Creating and managing your account
- Providing our platform features
- Processing payments
- Customer support
3.2 Service Improvement
- Analyzing usage patterns
- Debugging and fixing issues
- Developing new features
- Improving user experience
3.3 Communication
- Sending service updates
- Responding to inquiries
- Providing marketing communications (with consent)
- Sending security alerts
3.4 Legal Compliance
- Preventing fraud and abuse
- Complying with legal obligations
- Enforcing our terms
4. Information Sharing
4.1 With Your Consent
We share information when you direct us to do so.
4.2 Service Providers
We share information with trusted service providers who help us:
- Host our platform
- Process payments
- Analyze platform usage
- Provide customer support
- Send communications
4.3 Business Accounts
If you are part of a business account:
- Account owners can access team member information
- Team member activity may be visible to account administrators
4.4 Legal Requirements
We may disclose information:
- To comply with laws
- To respond to legal requests
- To protect our rights
- In connection with business transfers
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide our services
- Required by law
- Necessary for legitimate business purposes
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Export your data
- Withdraw consent
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Access controls
- Regular security assessments
- Employee training
8. International Data Transfers
We may transfer your information to countries other than your own. We ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Privacy Shield certification
- Adequacy decisions
9. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect information from children.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy. We will notify you of any changes by:
- Posting the new policy on our website
- Sending an email notification
- Displaying a notice in our Service
12. Contact Information
For questions about this Privacy Policy or our privacy practices, contact us at:
- Email: support@joinwiblo.com
13. Additional Rights for Specific Jurisdictions
13.1 European Economic Area (EEA)
If you are in the EEA, you have rights under GDPR, including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
13.2 California Residents
Under CCPA, California residents have specific rights regarding their personal information:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination
13.3 Other Jurisdictions
We comply with local privacy laws in all jurisdictions where we operate.